Course level: Intermediate
Key performance indicators, or KPIs for short, are one of the most important and widely used management tools. Done right, they help organisations navigate to success; but done badly, they cause confusion, dysfunctional behaviours and lower business performance. Learn how to develop a small number of relevant and meaningful KPIs that will provide you with real business insights and drive performance improvements.
KPIs play a vital role in successfully managing business performance and can be applied to the whole organisation as well as any part within it. So, this course is relevant for senior leaders and directors (CEOs, CFOs, etc.), general managers, business unit managers, sales and marketing managers, HR managers, management accountants and other finance professionals. Basically, the course is of interest to anyone who wants an up-to-date overview of how to measure and monitor business performance.
Learning outcomes include obtaining:
A practical understanding of how to develop a small number of relevant and meaningful KPIs to measure any aspect of business performance, including:
"A CPD certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance."
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