Managing Business Performance - how to measure and manage what really matters

Venue details: London
Date & time: 09 April 2018 9:30 - 09 April 2018 5:00

Course level: Intermediate

Managing business performance is simply the most important job of any manager or financial professional - be it in a commercial company or a government organisation. In this workshop we look at best and most up-to-date strategic performance management tools and how to use them in practice to clearly identify the most important strategic goals and then measure, monitor and manage the delivery of these strategic goals.


Managing performance strategically is the key role of any manager, be it the CEO, a functional leader, who need an up-to-date understanding of the latest tools. Understanding the latest performance management tools is also vital to the people who will facilitate the performance management and measurement efforts - such as CFOs, controllers, accountants and other finance professionals. This course is relevant for senior leaders and directors (CEOs, CFOs, etc.), general managers, business unit managers, sales and marketing managers, HR managers, management accountants, controllers and other finance professionals. Basically, the course is of interest to anyone who wants an up-to-date overview of how to manage, measure and monitor business performance.

Content overview

  • Strategic performance management - why it is the key role of any manager.
  • How to create the right performance management approach for your company - be it big or small, private or public, as well as government and not-for-profit
  • How to align performance management with the company strategy
  • How to develop single-page performance frameworks
  • How to develop a small number of relevant and meaningful performance indicators
  • Common performance management traps and mistakes to avoid.
  • Principles of how to align the performance management with other key business processes such as budgeting, risk management, project and programme management, analytics and performance reporting.
  • Implementing and cascading the performance framework into the organisation.

Learning outcomes include obtaining:

A complete and practical introduction as well as step-by-step guidance and practical templates on how to use the latest strategic performance management tools. The course will cover:

  • Insight into how leading companies and government organisations from around the world use strategic performance management approaches
  • Knowledge of how to create a strategic performance management framework based on the key strategic objectives and goals
  • Practical ways of aligning the entire organisation with the performance framework
  • Practical ways of cascading and implementing the performance frameworks throughout an organisation
  • Best practice tools, real world design examples and implementation principles
  • How to choose the right KPIs to measure and monitor performance effectively
  • Best-in-class examples and case studies from leading organisations across the globe.

"A CPD certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance."

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