Strategic Performance Management

Bernard Marr & James Creelman

This best selling book on strategic performance management outlines a practical step-by-step approach to the topic. Using many real life case examples it shows how organisations can identify and map their strategy, design relevant and meaningful performance indicators, and more importantly how to use these indicators to extract real management insights.

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Balanced Scorecards for the Public Sector

Bernard Marr & James Creelman

This new report will provide you with a thorough understanding of how this powerful management tool can rapidly improve performance and efficiency within public sector organisations. Packed with real-life examples and following a step-by-step logic, it sets out a best-practice framework to enable you to build and deploy a balanced scorecard system within your organisation, revealing the necessary measures and actions required to tackle the challenges ahead.

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