We’ve all had one: a boss, manager, or team leader who could have come in first at a competition for for the World’s Worst Managers. But what makes them so bad? Turns out, there are quite a few qualities that many of the worst bosses have in common.
One of those qualities is that they don’t see themselves as a bad boss. They think they’re doing a fine job. If you are a boss or manager, I urge you to read this list with an open eye, and decide if any of these qualities could describe you, that you will work to change.
The World’s Worst Managers:
Almost universally, this is viewed as one of the worst things a boss can be or do. Whenever possible, be open and honest with your staff.
Suffer from narcissism.
With terrible bosses, it’s all about them — how employees’ work reflects on them, how someone’s problems or successes will affect them. There’s no ‘I’ in team, people — and that goes for bosses too!
Micro-manage their team.
Some bosses need to have control over every single aspect of their work. If you can’t stand to let your team work on their own, you might need to consider whether you should have a team at all.
You might be on better terms with one employee over the others outside the office, but inside, it’s important to treat everyone equally.
Have unclear (or changing) expectations.
If the manager doesn’t know or communicate what is expected of the employee, how can the employee ever live up to those expectations?
Use fear as motivation.
If your goal as a manager is for your team to fear you, you’re going about it all wrong. You shouldn’t have to use fear or intimidation to get things done.
Yell or lose their temper.
Hey, we all get frustrated and upset from time to time; that’s normal. What’s not normal is acting as though there’s a correlation between the volume of your voice and the team’s revenue figures.
Can’t make a decision.
As a team leader, it’s basically your job description to make the tough decisions; if a manager can’t decide what’s for lunch, let alone the direction the team or company should move in, there’s a problem.
Take credit for successes that aren’t solely theirs.
Ever found out later that a boss took credit for your work or ideas? Yeah, it doesn’t feel good at all. Don’t do that.
Blame the team for failures.
This is often the flip side of the manager who takes credit for the good: he blames everyone else for the mistakes and failures.
The term “managing up” means that the person spends all their time trying to look good to their boss, at the detriment of their team. A good manager has everyone’s interests at heart, not just her own.
Never apologise or admit a mistake.
A great manager can admit when he is wrong; a terrible one never admits that he makes mistakes at all.
Managers who never want to change how things are done can drag entire teams and companies down with their outmoded ideas or practices.
Fail to provide recognition.
Maybe they don’t steal credit for your accomplishments, but they never hand out a single pat on the back or “good job,” either. This is terrible for team morale.
Are unable to motivate the team.
These managers just never seem to get the best from employees and may see high turnover in their team.
Go missing when there’s work to be done.
These are the bosses seen mostly wandering around the office with a cup of tea, “managing” everyone. Yet they mysteriously disappear when there’s actual work to be done.
Seem unavailable when problems arise.
Characterised by the phrase, “Don’t bring me problems, bring me solutions!” these bosses are unavailable to help an employee whenever problems arise.
When the leader lacks vision, the team lacks direction, and that can be incredibly frustrating as a team member.
Don’t mean what they say.
These bosses may praise you to your face, but you know in your heart that they don’t mean it. You can’t trust these managers at all.
Have unrealistic expectations.
It’s fine to set clear guidelines about what is expected of employees, but sometimes those expectations become entirely unrealistic. A good manager understands not only what is desirable, but what is possible.
Only focused on work.
These managers wouldn’t recognise the concept of work/life balance if it came and sat in their lap. They have no life outside of work and expect their employees to be the same.
Nearly as bad as expecting the impossible is the manager who tolerates mediocrity or worse. If one team member can get away with anything while the others pull their weight, it’s clearly going to cause resentment. Also managers who play one person off another, or dangle carrots and threaten sticks all the time aren’t leading, they’re manipulating.
Have a vindictive streak.
Woe to the employee who disagrees with this manager; a terrible manager will make an employee “pay” for any perceived slight.
Use humiliation and shame.
The very worst bosses will publicly humiliate or shame an employee as a motivational tactic — either for him or the rest of the team. And it never works.
If you recognised yourself in any of these behaviors, never fear! You can change and become a great leader. All it takes is a little self-knowledge and the desire to do so.
Bernard Marr is a bestselling author, keynote speaker, and advisor to companies and governments. He has worked with and advised many of the world's best-known organisations. LinkedIn has recently ranked Bernard as one of the top 10 Business Influencers in the world (in fact, No 5 - just behind Bill Gates and Richard Branson). He writes on the topics of intelligent business performance for various publications including Forbes, HuffPost, and LinkedIn Pulse. His blogs and SlideShare presentation have millions of readers.