Data Privacy – 5 Best Practices Everyone Should Be Following
ChatGPT it the hot artificial intelligence (AI) app of the moment. In case you’re one of the few who hasn’t come across it yet[...]
The 6 Best Examples Of Purposeful Businesses
Why does your business exist? Do you have a meaningful purpose that people can connect to? Find out why having a purposeful business is important.[...]
How To Understand Your Customers And Their Needs With The Right Data
Today, data is undoubtedly a leading driver of business success. How well a company is able to leverage insights from the ever-increasing wealth and complexity of available data.[...]
Customer Engagement
Customer Engagement measures the level to which customers are engaged […]
Corporate Reputation
Corporate Reputation is an indicator of the reputation a company […]
SERVQUAL
SERVQUAL is a measure of the service quality a company […]
DIFOT Rate
Delivery In Full, On Time (DIFOT) Rate is a measure […]
Customer Complaints
Customer Complaints are indicators of customer dissatisfaction with the goods […]
First Contact Resolution
First Contact Resolution (FCR) is a measure of the effectiveness […]
Market Share
Market Share provides a measure of the relative share a […]