Six Sigma Level

Six Sigma Level measures the extent to which a company's operational processes are error-free. The Six Sigma goal is that process defect or error rates will be no more 3.4 per one million opportunities.

 

This indicator is included in the book: Key Performance Indicators - the 75+ measures every manager needs to know, which contains an in-depth description of this KPI, as well as practical advice on data collection, calculations, target setting, and actual usage.

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