Rework Level

Rework Level measures the amount of rework that has to take place in a process and is therefore an indicator of internal operational efficiency. It simply measures the number or percentage of items that require rework.


This indicator is included in the book: Key Performance Indicators - the 75+ measures every manager needs to know, which contains an in-depth description of this KPI, as well as practical advice on data collection, calculations, target setting, and actual usage.

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