IT Maintenance Ratio provides an insight into how much money as a percentage of the IT budget is devoted to maintenance (as opposed to e.g. development).

IT Maintenance Ratio = IT budget / costs devoted to 'maintenance'

Related Information Technology KPIs

IT Costs as Percentage of Revenue

IT Project Cost Variance

IT Project Schedule Variance

IT Project Earned Value

Number of IT Security Breaches

Help Desk First Call Resolution

Internal IT Service Satisfaction Score

System Downtime

Website Non-Availability

Enterprise Architecture Compliance Ratio

IT Maintenance Ratio

Incident Resolution Index

Average age of IT Infrastructure

Average age of Software

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