IT Maintenance Ratio provides an insight into how much money as a percentage of the IT budget is devoted to maintenance (as opposed to e.g. development).

IT Maintenance Ratio = IT budget / costs devoted to 'maintenance'

Related Information Technology KPIs

IT Costs as Percentage of Revenue

IT Project Cost Variance

IT Project Schedule Variance

IT Project Earned Value

Number of IT Security Breaches

Help Desk First Call Resolution

Internal IT Service Satisfaction Score

System Downtime

Website Non-Availability

Enterprise Architecture Compliance Ratio

IT Maintenance Ratio

Incident Resolution Index

Average age of IT Infrastructure

Average age of Software

Back to our Key Performance Indicator Library

View the most insightful and relevant Key Performance Indicators in your business area.

Some Of Our Customers

Bernard's
Bulletin

Sign-up and be the first to receive news, articles, insights and event updates from Bernard Marr & Co straight to your inbox.

I have read and agree to
your terms and conditions.

I have read and agree to
your terms and conditions.

Connect with Bernard Marr

Connect with Bernard Marr

©Bernard Marr 2018

Web & SEO by 123 Internet Group

©Bernard Marr 2018

Web & SEO by 123 Internet Group

Terms & Conditions