Order Fulfillment Cycle Time
2 July 2021
Order Fulfillment Cycle Time measures the time it takes from customer order to the receipt of the product or service by the customers. It therefore provides an insight into the internal efficiency and supply chain effectiveness.
Order Fulfillment Cycle Time = Source Cycle Time + Make Cycle Time + Delivery Cycle Time
This indicator is included in the book: Key Performance Indicators – the 75+ measures every manager needs to know, which contains an in-depth description of this KPI, as well as practical advice on data collection, calculations, target setting, and actual usage.
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Bernard Marr is a world-renowned futurist, influencer and thought leader in the fields of business and technology, with a passion for using technology for the good of humanity.
He is a best-selling author of over 20 books, writes a regular column for Forbes and advises and coaches many of the world’s best-known organisations.
He has a combined following of 4 million people across his social media channels and newsletters and was ranked by LinkedIn as one of the top 5 business influencers in the world.
Bernard’s latest book is ‘Generative AI in Practice’.
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