Key Performance Indicators and Metrics Articles
The Top 5 Tech Trends In 2024 Everyone Must Be Ready For
Once again, we’ve reached the time of year when we look ahead at what technology has in store for us in 2024.[...]
The Amazing Ways Coca-Cola Uses Generative AI In Art And Advertising
Some say that in the very near future, we’ll need to either adopt artificial intelligence (AI) or be made redundant by it – or by others using it.[...]
The 5 Biggest Risks of Generative AI: Steering the Behemoth Responsibly
In our contemporary world, the pressures of the professional sphere often encroach upon our personal space, giving rise to stress and an overwhelming sense of dread.[...]
Virtual Influencer Noonoouri Lands Record Deal: Is She The Future Of Music?
Teenage influencer Noonoouri has 400,000 followers on Instagram and has starred in fashion campaigns for Dior, Balenciaga and Valentino.[...]
Managing Stress at Work: 5 Top Tips Anyone Can Follow
In our contemporary world, the pressures of the professional sphere often encroach upon our personal space, giving rise to stress and an overwhelming sense of dread.[...]
How Can We Use AI to Address Global Challenges Like Climate Change?
As climate change continues to pose an enormous threat to our planet, we must explore innovative solutions that can help mitigate its impact.[...]
6 Roadblocks Stopping Web3 And The Metaverse Becoming A Reality
With the emergence of the metaverse and web3 technologies, it’s clear that the next evolution of the internet is already underway.[...]
The Future Of Factories: 3 Ways To Navigate The Industrial Metaverse
What is the industrial metaverse, you ask? Well, we’re not talking about a separate metaverse exclusively for manufacturers..[...]
Debunking The Top 5 Quantum Computing Myths
It makes sense that most people don’t understand quantum computing.[...]
Mastering Teamwork: Top 10 Strategies for Better Collaboration at Work
The nature of teams may be changing as more and more people work remotely, but the truth is businesses will always want people on their teams who can work well with others.[...]
15 Habits To Achieve A Better Work-Life Balance In Today’s Fast-Paced World
Our world is unpredictable and changing fast. Technology brings new challenges and, very often, pressure to be constantly connected.[...]
The Future Of Business: 8 Trends For Startups To Watch
Change and transformation in business continue at a furious rate, and new trends pose opportunities and challenges for organizations of all sizes.[...]
The Power of Mindset: How Curiosity And Humility Can Drive Career Success
I’ve recently finished writing a book on essential future skills, and if I had to pick one skill that underpinned all the other skills in the book it’d be curiosity.[...]
How To Upgrade From Data-Driven To AI-Driven Marketing Analytics
We’re told that data is the key to business success. But how do we go about turning data into money?[...]
The 5 Biggest Problems With Blockchain Technology Everyone Must Know About
Blockchain technology has undeniably captured the imagination of the tech world and beyond, offering the promise of decentralized, transparent, and tamper-proof systems.[...]
How to Make AI Work in Your Organization
As the world continues to embrace the transformative power of artificial intelligence, businesses of all sizes must find ways to effectively integrate this technology into their daily operations.[...]
Feeling Overwhelmed at Work? These 16 Tips Can Help
This article provides 16 practical tips to help professionals deal with feeling overwhelmed at work. The tips range from time management strategies to self-care practices, and are designed to help readers stay focused, productive, and maintain a healthy work-life balance.[...]
The Decision Dilemma: How More Data Causes Anxiety And Decision Paralysis
Every business needs data to make decisions that drive growth, streamline operations and improve profits.[...]
Embracing the Future: Trends Shaping Performance Measurement
As organizations continue to evolve in an increasingly competitive and data-driven world, performance measurement plays a crucial role in driving strategic decision-making and continuous improvement.[...]
The Evolution Of AI: Transforming The World One Algorithm At A Time
The field of artificial intelligence (AI) has come a long way since its inception, evolving from the realm of science fiction into an increasingly indispensable technology that's transforming industries and lives worldwide.[...]
The Top 5 Manufacturing Trends In 2023
Global manufacturing and industry are still reeling from the disruption of recent years, with supply chain and workforce disruption still key issues.[...]
The Intersection Of AI And Human Creativity: Can Machines Really Be Creative?
The ability to be creative has always been a big part of what separates human beings from machines.[...]
Green Intelligence: Why Data And AI Must Become More Sustainable
As big data, machine learning, and artificial intelligence continue to gain prominence in information technology, experts are raising concerns about the environmental costs of computation — primarily data and AI’s carbon footprint and greenhouse gas emissions.[...]
The Evolution of Performance Measurement: From the Industrial Revolution to AI-Driven Analytics
Performance measurement has evolved significantly since the dawn of the Industrial Revolution. This evolution has brought[...]
Top 5 In-Demand Tech Skills For Jobs In 2023
Jobs are changing – to the point that it’s been predicted that 85% of the jobs college leavers of 2030 will have, haven’t been invented yet.[...]
Is Our Digital Future At Risk Because Of The Gen Z Skills Gap?
According to a recent survey by Gartner, 64% of IT professionals think the skills shortage is the biggest barrier to adoption of game-changing technologies.[...]
The Top 4 Customer Experience Trends In 2023
Brands do increasingly understand the meaning and value of customer experience (CX) when it comes to building meaningful and lasting connections.[...]
Future Of Work: The 4 Biggest Workplace Trends In 2023
Corporations and even smaller organizations will learn to adapt in order to cater for shifting employee expectations in the wake of the post-pandemic “new normal”[...]
The 7 Biggest Business Challenges Every Company Is Facing In 2023
In this article, we look at the seven biggest challenges businesses will be facing in 2023.[...]
Is This The Downfall Of Meta And Social Media As We Know It?
Meta Platforms – the company formerly known as Facebook – is cutting its workforce by 13% – equating to a loss of 11,000 jobs.[...]
The Top 5 Technology Challenges In 2023
When it comes to technology, rapidly changing conditions pose unprecedented challenges that must not be ignored.[...]
Snowflake CEO Frank Slootman: How To Boost Growth And Drive Meaningful Change
What does it really take to unleash the growth potential of a company and create meaningful change?[...]
The Top 5 Cloud Computing Trends In 2023
The ongoing mass adoption of cloud computing has been a key driver of many of the most transformative tech trends, including artificial intelligence (AI).[...]
The Top Five Retail Technology Trends In 2023
The economic outlook for much of the world looks set to be a rocky path over the next year, and retail has traditionally been among the first industries to feel the bumps in the road.[...]
The 5 Biggest Business Trends In 2023 Everyone Must Get Ready For Now
Businesses have faced huge challenges and have undergone an incredible amount of change over the past few years, and this won’t slow down in 2023.[...]
The Top 11 Virtual Networking Tips To Boost Your Career
But in a post-pandemic world where nearly all of our networking is done online, what are the best ways to “meet” new people and build those connections?[...]
The Top 10 Reasons Why Businesses Will Fail Over The Next 10 Years
Fifty percent of the Fortune 500 companies that existed 20 years ago have disappeared, and the life expectancy of multinational companies is limited and shrinking[...]
13 Easy Steps To Improve Your Critical Thinking Skills
With the sheer volume of information that we’re bombarded with on a daily basis – and with the pervasiveness of fake news and social media bubbles[...]
The Most In-Demand Technical Skills – And How To Develop Them
Think of technical skills, and you probably imagine something related to IT or technology – data science, maybe, or computer programming.[...]
The democratization of business funding: Why every business should be aware of new forms of funding
No doubt about it, businesses need money to grow. While, traditionally, this money would come from a loan or selling equity stakes in the business, today's organizations can benefit from alternative funding platforms.[...]
The 20 Most Important Skills Everyone Needs To Succeed In A Digital World
Technology is changing our world to such an extent that the majority of children in school today will do jobs that don’t yet exist.[...]
9 Practical Ways To Enhance Your Emotional Intelligence
Emotional intelligence is also known as emotional quotient (EQ), recognizing the contrast between emotional intelligence and cognitive intelligence (IQ).[...]
The Best Examples Of Digital Twins Everyone Should Know About
The digital twin is an exciting concept and undoubtedly one of the hottest tech trends right now.[...]
The 9 Biggest Trends Manufacturers Need To Be Ready For
Manufacturing organizations have enormous opportunities to leverage smart factories and new technology trends to boost revenue, increase safety, and improve processes.[...]
The Future Of Work: 4-Day Week And Pioneering Ideas At Virgin Money
Work has changed immeasurably over the decades that I have been in the workforce, and I am sure that 20 years from now, it will be unrecognizable from how it is today.[...]
Why Every Business Must Become A Purposeful Business
A purpose that your customers (and employees) can genuinely connect with? If not, you’re ignoring a major trend in the business world.[...]
How To Become A More Sustainable And Resilient Company
Indeed, two out of three consumers can now be categorized as “belief-driven buyers,” and more than two-thirds expect brands to care about environmental issues.[...]
How To Become A Successful Video Content Creator – Insights From KallmeKris
The development of new technology means some jobs that were common in past times no longer exist – think of lamplighters, elevator operators, and telephone switchboard operators.[...]
The 7 Biggest Performance Review Mistakes You Must Avoid
Performance reviews can be really productive or really poor. Learn how to drive high performance by avoiding these 7 review mistakes. [...]
Why Every Brand Should Be Going Direct-To-Consumer (DTC)
The direct-to-consumer (DTC) trend, also known as disintermediation, essentially means bypassing traditional intermediaries in the supply chain.[...]
Why Every Business Needs A Digital-First Strategy
Channel digitization is nothing new. Most companies have already embraced digital routes to market, such as websites and social media.[...]
What Are the Qualities of an Authentic Leader?
Customers are seeking meaningful connections with brands, and employees want real relationships with their leaders.[...]
The Biggest Cyber Security Risks In 2022
Both the global pandemic and, more recently, the war between Russia and Ukraine have brought the threat of cyber-attacks on individuals, businesses, and nations into sharp focus.[...]
The 6 Best Examples Of Purposeful Businesses
Why does your business exist? Do you have a meaningful purpose that people can connect to? Find out why having a purposeful business is important.[...]
Poker Players Go “All In” on Artificial Intelligence
Some of the world’s greatest poker players have a secret weapon up their sleeve these days: It’s artificial intelligence.[...]
3 Critical Questions to Ask During Your Next Performance Review
Learn how to turn your performance reviews into productive, two-way conversations with these three critical questions.[...]
7 Ways to Improve Your Performance Management Maturity
What are the best ways to improve your company's performance management? Here are seven practical suggestions for achieving a higher level of BPM maturity.[...]
How Often Should You Conduct Performance Reviews?
Many companies only conduct annual reviews – but they can often get better performance results by having more frequent conversations[...]
Top 10 Best HR and People Management KPIs
There are some important employee and HR KPIs that every company should be measuring to help them keep a happy, engaged workforce that leads to higher productivity and increased profits [...]
How To Set SMART Goals To Help You Succeed?
When I work with companies, one of the things I do is help them establish goals that will give them the best possible chance of success [...]
Essex Police: Creating A Strategic ‘Plan on a Page’ To Manage Performance
Essex Police is one of the United Kingdom's largest non-metropolitan [...]
The 3 Cardinal Sins of KPIs and Performance Metrics
Key Performance Indicators (KPIs) are incredibly powerful tools in modern […]
Measuring Staff Satisfaction: 7 Reasons Why Your Staff Survey Is Not Giving You Anything Useful
I’ve written before about my dislike for those big staff […]
Performance Review Meetings: 4 Examples And Templates Every Company Should Consider
You can’t leave your organisation’s performance to chance. I have […]
What are SMART KPIs? (Spoiler: They Don’t Really Exist!)
People often tell me they don’t want KPIs, they want […]
What Is The Difference Between A Benchmark And A KPI?
A common question I hear regularly in my workshops and […]
Important User Engagement KPIs: What are DAU, WAU, and MAU?
When it comes to determining the health of your business, […]
25 Crucial KPIs
Your Key Performance Indicators (KPIs) should be the essential metrics […]
What Is A Leading And A Lagging Indicator? And Why You Need To Understand The Difference
The terms “leading indicator” and “lagging indicator” have become standard […]
What Is A KPI Dashboard – And How Do You Create The Best One For Your Business?
Organising your key performance indicators (KPIs), developing the right set […]
What is the Customer Effort Score (CES) and How Do You Measure It?
Many businesses spend a lot of time and effort trying […]
The Difference Between a KPI and an SLA
It is important to understand that key performance indicators (KPIs) […]
6 Vital KPIs And Metrics Every Startup Should be Measuring
Startups have many things to focus on, but they can’t […]
What is the Difference between Key Performance Indicators (KPIs) and Critical Success Factors (CSFs)?
Anyone who works in business would be forgiven for feeling […]
The Difference Between KPIs, Targets and Goals
The terms key performance indicator (KPI) and goal are sometimes […]
How Can I Use Measures, Metrics and KPIs To Motivate My Staff?
Used well, KPIs, metrics and measures are a powerful instrument […]
The Difference Between a KPI and KRI
Even though many organisations use the terms Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) interchangeably, they actually are two different tools with different purposes. Let’s take a look at what they are and how they are different. [...]
How do you create the best KPI dashboard for your business?
Don’t forget the most important step in developing KPIs—a KPI […]
The 75 KPIs Every Manager Should Know About
Key Performance Indicators (KPIs) should be the vital navigation instruments […]
Measuring Employee Performance with 360 Degree Feedback: How To Do It and What To Avoid
Does anyone really look forward to performance review season? In […]
What Is The Difference Between Strategic And Operational KPIs?
KPIs (or Key Performance Indicators) are used to measure strategic […]
Measuring IT Performance: KPIs For Success And Value Generation
These days, IT is a key driver of business success […]
How Do You Measure Employee Engagement? The Good, The Bad and The Ugly
Few employers would deny that employee engagement is a critical […]
The Top 4 Finance KPIs Every Business Must Be Tracking
The key performance indicators (KPIs) and metrics I help companies […]
What Are Key Performance Questions (KPQs)?
The French philosopher Voltaire once advised to ‘judge of a […]
What is Data Virtualisation and Why Does It Matter?
In business today, knowledge is power – just as it […]
What Is The Meaning of KPIs? This Primer Explains What Makes A Good One And What Doesn’t
KPIs (key performance indicators) are ubiquitous; companies that know how […]
Getting Insights From Exit Interviews: The Good, The Bad and The Ugly
Lots of companies, particularly larger organisations, conduct exit interviews to […]
How Do You Measure Your Employer Brand? Key Metrics and Biggest Problems to be Aware of
Any marketer will tell you that branding is key. Just […]
Data Cuisine: This Idea Is Pushing Data Visualisation To A New Level
What does data taste like? It’s probably not a question […]
Comparing Data Visualization Software: Here Are The 7 Best Tools
Synopsis: Being able to visualize and communicate the ever-increasing amount […]
When Profitability Is The Wrong KPI To Use
Since debt financing is essentially free in our current economic […]
How to Measure and Utilise Happiness in Business
Employee satisfaction, employee engagement, employee loyalty … what’s at the […]
How to Develop Effective KPIs
Of course Key Performance Indicators (KPIs) are important in business. […]
How To Measure HR Effectiveness: Finding The HR KPIs That Matter The Most
We all know that people and talent are critical to […]
The 4 Best Financial KPIs Every Company Should Be Measuring
Tracking key performance indicators (KPIs) will tell you if your […]
How Machine Learning Will Transform The Sales Function
Crying the alarm for the death of the sales professional […]
How Do You Develop Key Risk Indicators (KRIs)? And how do they differ from KPIs?
Risk is part and parcel of business, and it’s rare […]
How To Measure Lead Generation: Customer Acquisition KPIs That Really Matter
Organisations that want to grow their business—and even sustain it—need […]
The Different Types Of Benchmarking – Examples And Easy Explanations
Benchmarking – i.e. Comparing your business performance against certain reference […]
The 10 biggest mistakes companies make with KPIs
Key Performance Indicators (KPIs) is one of those business topics […]
Measuring Customer Satisfaction With NPS (Net Promoter Score): The Good, The Bad And The Ugly
“How likely are you to recommend our product/service/company to a […]
The 3 Best KPIs For Measuring Your Marketing Success
How do you ensure your marketing efforts are successful? Track […]
Outside Insight: Why External Data Is The Fuel Of Tomorrow’s Business Success
In his new book, Jorn Lyseggen argues that internal data […]
How Do You Measure Customer Experience? Finding the KPIs that Matter
More and more companies want to go beyond measuring customer […]
How To Measure Marketing Performance: Finding The KPIs That Really Matter
Marketing is a key business function that requires good performance […]
The Biggest Benchmarking Mistakes And Pitfalls You Must Avoid
Benchmarking – the process of comparing business performance against the […]
A Sample KPI Template
Designing your own Key Performance Indicators (KPIs) can be fraught […]
Why eNPS Is A Great Way of Measuring Staff Engagement: How To Do It And What To Avoid
Chances are your company is already using the NPS (Net […]
The Important Difference Between Self-Service Analytics and KPI Dashboards
As I help companies establish performance management systems and find […]
How To Set The Right Targets For KPIs – Top Target-Setting Tips For Successful Metrics
In order to be most effective, Key Performance Indicators (KPIs) […]
Measuring People Performance in the Gig Economy Era: Why Our Old Methods Won’t Work
In the UK, there are a staggering five million gig […]
How To Measure Brand Awareness?
Brand awareness gives companies a better understanding of how well […]
12 Top Tips for Best Practice Dashboards and Data Visualisations
The best data in the world isn’t worth a hill […]
6 Simple Steps To Great Key Performance Questions (KPQs)?
Key Performance Questions (KPQs) help companies develop better and more […]
How to Measure Absenteeism: The Good, The Bad and The Ugly
There’s no doubt that employee absence costs companies in terms […]
IT KPI Examples: How Do You Measure IT Project Performance?
Many IT objectives relate to projects, whether it is new […]
Six KPIs for an Entire Organisation? How Tesco Overhauled its Performance Management Framework
Tesco, the British-based international grocery and general merchandising retail group […]
Marketing KPIs: How To Measure Customer Engagement
Many of today’s most successful companies focus on engaging their […]
What Is The Relationship Between KPIs And Big Data?
The relationship between big data and KPIs may not be […]
Measuring Recruitment Effectiveness: The Hiring KPIs That Matter Most
Being able to recruit the right people in a successful, […]
IT KPI Examples: How Do You Measure IT Service Delivery?
The benefits of measuring IT service delivery are clear. If […]
The 3 Biggest Performance Reporting Mistakes – And How to Fix Them
In my experience, lots of performance reporting is done poorly. […]
5 Ways To Present Data To People Who Are Scared of Numbers
Do you or someone in your team suffer from arithmophobia? […]
How Do You Measure Project Performance – The KPIs That Really Matter
With any business initiative, there’s an expectation that performance is […]
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Bernard Marr is a world-renowned futurist, influencer and thought leader in the fields of business and technology, with a passion for using technology for the good of humanity.
He is a best-selling author of over 20 books, writes a regular column for Forbes and advises and coaches many of the world’s best-known organisations.
He has a combined following of 4 million people across his social media channels and newsletters and was ranked by LinkedIn as one of the top 5 business influencers in the world.
Bernard’s latest book is ‘Generative AI in Practice’.
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