Strategy & Business Performance Articles

How Will Manufacturing Companies Use The Metaverse?

Manufacturers are already using metaverse technology to speed up product design, train employees, and streamline processes. What is the future of manufacturing in the metaverse?[...]

Why Every Business Must Embrace Personalization And Micro-Moments

The successful brands of the future will be those that can identify customers’ needs in the moment, and respond to those needs with thoughtful, personalized solutions.[...]

Future Proof Your Business With AI In Products And Services

There’s really no escaping artificial intelligence (AI) and the Internet of Things (IoT). It seems pretty much anything can be made smart these days – and that goes for services as well as products.[...]

The 4 Biggest Future Trends In The Financial Sector

And our relationship with money – how we use it, who we trust to look after it, and how we as financial customers expect to be treated[...]

Best Examples of Brands Creating Immersive Customer Experiences

In the experience economy, customers prioritize experience over the ownership of things. Learn how today's companies are creating engaging and immersive experiences to add more value and build brand loyalty.[...]

The 10 Best Platform Business Model Examples | Bernard Marr

The 10 Best Platform Business Model Examples

Online platforms where customers can safely and easily connect with each other and with providers have seen[...]

The Five Biggest New Energy Trends In 2022

Today, nearly everyone accepts that in order to slow the damage we are doing to our planet and environment, humans must transition away from the use of fossil fuels.[...]

9 Examples Of Brands That Get Digital Transformation Right | Bernard Marr

9 Examples Of Brands That Get Digital Transformation Right

It’s often said that in order to succeed in today’s business environment, every company has to become a technology company. This is because how well a company is able to adapt to the increasingly[...]

The Best Examples Of Subscription Business Models

We’re now in the midst of the “As a Service” revolution, and subscription business models present an enormous opportunity for businesses. Take a look at some of the top subscription business models.[...]

How Any Business Must Use Data To Create Smarter Services For Their Customers

From GPS apps that tell us the nearest place we can buy a pizza to genomic programs sequencing DNA in order to create new medicines and cure disease.[...]

The Exciting Technology Highlights Of CES 2022

CES 2022 will be an opportunity for technology fans and industry insiders to get a first glimpse of the latest innovations, gadgets and devices consumers will be lusting for over the next 12 months.[...]

How Do You Prioritize Data Projects?

Every business could come up with hundreds (or thousands) of potential data projects. How do you prioritize?[...]

The 5 Biggest Global Trends Every Business Must Be Ready For | Bernard Marr

The 5 Biggest Global Trends Every Business Must Be Ready For

No business operates in a vacuum. Today’s organizations are continually shaped by the world around them, and the same will be true for the organizations of the future[...]

The 8 Biggest Consumer And Customer Experience Trends In 2022 | Bernard Marr

The 8 Biggest Consumer And Customer Experience Trends In 2022

Our world is changing rapidly, and so too are consumer expectations. Therefore, if your business wants to continue to add real[...]

The 8 Biggest Business Trends In 2022 | Bernard Marr

The 8 Biggest Business Trends In 2022

Across all sectors, organizations are grappling with rapid transformation. On top of that, there are enormous global[...]

The 8 Biggest Retail Trends Every Retailer Needs To Be Ready For | Bernard Marr

The 8 Biggest Retail Trends Every Retailer Needs To Be Ready For

Like every sector, retail is going through a transformation and must respond to the forces of the fourth industrial revolution and major societal shifts[...]

How To Set SMART Goals To Help You Succeed | Bernard Marr

How To Set SMART Goals To Help You Succeed?

When I work with companies, one of the things I do is help them establish goals that will give them the best possible chance of success [...]

What Skills Are The Most Needed Right Now | Bernard Marr

What Skills Are The Most Needed Right Now?

The annual Coursera Global Skills Report helps leaders and [...]

Why every company needs a plan-on-a-page

In order to be successful and deliver results, organisations need […]

The 10 biggest strategy mistakes companies make

In my role as a consultant, I’ve seen so many […]

The 10 biggest mistakes companies make with performance management

The ability to manage employee performance well is a critical […]

Key Tools and Techniques for Performance Management

Performance management helps organisations become more successful and stay ahead […]

The Four Perspectives in a Balanced Scorecard

Developed by Robert Kaplan and David Norton, the Balanced Scorecard […]

7 Common Balanced Scorecard Mistakes Every Company Should Avoid

Even though more than half of all major companies in […]

The 8 Best Data Visualisation Tools

Big Data and the ever-growing access we have to more […]

How Do You Develop A Data Strategy? Here’re 6 Simple Steps That Will Help

Whether you’re a big data giant like Facebook or Google, […]

What Is The Execution Premium Process? A Summary Of The 6 Steps To Better Manage Your Strategy

It’s shocking that research after research finds that between 70-90% […]

How Do You Write an Amazing Mission Statement

Have you ever read a company’s mission statement and immediately […]

Data-Driven HR: How Big Data And Analytics Are Transforming Recruitment

Recruitment is undergoing a lot of change thanks to data […]

OKRs vs BSC: What is the Difference?

If you’ve read anything about strategy and performance management lately, […]

How Do You Write A Good Mission Statement? What to Include and What to Avoid

Have you ever read a company’s mission statement and immediately […]

The 9 Most Successful Business Models Of Today

Times are changing so fast, particularly in the world of […]

7 Things Every Business Must Include In A Data Strategy

Data matters to every business. So it follows that every […]

How to Create a One-Page Strategy

You can’t deliver on your strategic plans if you aren’t […]

What is performance management? A super simple explanation for everyone

When properly designed and implemented, performance management techniques and processes […]

7 Benefits of a Balanced Scorecard

Research has shown that organisations that use a Balanced Scorecard […]

Why Every Company Needs A Data Strategy

Data matters to any company, regardless of size, sector or […]

The 10+ Most Important Job Skills Every Company Will Be Looking For

As the world evolves to embrace the 4th industrial revolution, […]

How To Develop A HR Data Strategy: Here Are 6 Simple Steps

Data-driven HR is an exciting, fast-developing field that can transform […]

What Is A Leading Indicator? What Are The Best Examples?

To effectively monitor and measure a company’s performance, there should […]

Deloitte Survey Finds Digital Maturity Is Critical To Business Success

A company’s level of digital maturity is one of the […]

What Is A Balanced Scorecard? A Quick Overview

Voted one of the most influential business ideas ever presented […]

What is a Strategy Map?

A strategy map is a powerful management tools that describes […]

Balanced Scorecard: An Introduction

Over recent years the Balanced Scorecard (BSC) has evolved into […]

How to Run a Successful Customer Focus Group Even in Lockdown

The post-coronavirus world will be different. The companies who spend […]

Impact of COVID-19 on Technology

The COVID-19 pandemic altered our world in many ways including […]

How to Develop a Balanced Scorecard

Over the years, I have helped thousands of organizations across […]

The Future Of Performance Management: How AI Combats Workplace Bias

Today, there’s somewhat of a crisis of confidence in the […]

How to Use a Balanced Scorecard

Every organization needs a way to identify, manage and measure […]

What are the Balanced Scorecard Features

What’s the best way to align your entire organization behind […]

How Accenture, Microsoft And Deloitte Replaced Annual Performance Reviews

A number of well known companies have recently announced that […]

Digital Platform Strategy: 5 Questions Your Company Must Ask Now

A digital platform is any network that facilitates connections and […]

How To Prepare For A Performance Review

Even though traditional annual performance reviews are not the most […]

Balanced Scorecard: How To Create A Public Sector BSC

Public Sector and Not-for-Profit Balanced ScorecardWhile the Balanced Scorecard has […]

How To Set Performance Targets That Work

“Aim for the moon. If you miss, you may hit […]

Why Performance Appraisals Are HR’s Most Hated Process

Have you ever received a notice that your annual performance […]

Future-Proofing Your Strategy: How To Use McKinsey’s Three Horizons Model

A valuable framework to move your company from inertia to […]

How Do You Set The Right Targets For Your Business? Here Are Some Top Tips

Every business needs to set targets for success, but how […]

How To Build A Platform Strategy For Your Business

If you want to compete on the playing field with […]

How To Use Lean To Support Your Strategic Goals And Drive Performance

Consider this sporting analogy. To perform at an optimal level, […]

Strategy Development: The 6 Key Strategies Every Company Needs

Big or small, every company needs a strategy.  And not […]

The 3 Biggest Mistakes Companies Make When Mapping Their Strategy

One of the most powerful management tool available today is […]

What Is Blue Ocean Strategy And How Can You Create One?

When management experts Chan Kim and Renée Mauborgne offered a […]

How Do You Write an Amazing Vision Statement? What to Do and What to Avoid

Company vision statements can be a horror show, can’t they? […]

What is the Difference between a Mission Statement and a Vision Statement?

How would you describe the average company’s mission and vision […]

Here Are 8 Things Every Business Needs To Do Now To Get GDPR Ready

May 25th is just around the corner, which means your […]

How Google Sets Goals: The OKR Approach

Shortly after its first year of existence, Google adopted a […]

OKRs vs KPIs: What is the Difference?

Have you noticed that OKRs (management speak for ‘objectives and […]

OKR vs MBO: What is the Difference?

MBO (which stands for “management by objectives”) has been a […]

What are the Pros and Cons of Using OKR?

I’ve written before about how OKRs measure up against other […]

Balanced Scorecard Software – From The Military To Healthcare

Balanced Scorecard Software is used by a wide variety of […]

Performance management- what it is?

What is Strategic Performance Management? Strategic performance management is about […]

Balanced Scorecard Software Explained

Balanced scorecard software offers a new way of looking at […]

Balanced Scorecard: How Many Companies Use This Tool?

How many companies use the Balanced Scorecard? About half of […]

Balanced Scorecard Software For Operational Effectiveness

More organisations then ever before are accountable for their performance […]

Performance management – the measurement trap (part 1)

The Measurement Trap in Strategic Performance Management Performance measures are […]

Performance management software – analysis and user interface

User Interface of performance management software tools You have to […]

Balanced Scorecard As A Leadership Tool

Some tips for managers on using a balanced scorecard as […]

Balanced Scorecard Part 2: What Is It?

A look at the concept, theory and use of the […]

Balanced Scorecard: An Overview

Here we provide a brief overview and introduction to the […]

Performance management software – deciding on flexibility and scalability

Scalability of Performance Management Software In order to assess the […]

Performance management software – data integration and data management

Data Integration and Data Management using Performance Management Software The […]

Performance management software – improves data analysis

Performance Management Software improves data analysis The second major benefit […]

The Benefits of a Balanced Scorecard

What are the Benefits of using Balanced Scorecards? Research has […]

Balanced Scorecard Part 1: A Brief History

A short look at the development of the balanced scorecard […]

Balanced Scorecards: Measuring The Unmeasurable

Businesses of all sizes have been unable to measure their […]

Performance management software – choosing service levels

Performance Management Software Support Service The many performance management software […]

Performance management- the measurement trap (part 2)

Performance Management: only measuring what is easy to measure Also, […]

Balanced Scorecard: Management Not Measurement

Balanced Scorecard: Management not Measurement The Balanced Scorecard is a […]

Balanced Scorecard Consulting For All

Balanced scorecard consultants can deliver results for any size or […]

Balanced Scorecard: Implementation Pitfalls (Part 1)

Balanced Scorecard Implementation Pitfalls to Avoid (part 1) There are […]

Balanced Scorecard: Implementation Pitfalls (Part 3)

Balanced Scorecard Implementation Pitfalls to Avoid (part 3) There are […]

Balanced Scorecard: The Evolution

Since its inception in 1992 the Balanced Scorecard has changed […]

Balanced Scorecards: Improving B&B With The BSC

Balanced scorecard delivers improvements to the Indiana bed and breakfast […]

Balanced Scorecard: Implementation Pitfalls (Part 2)

Balanced Scorecard Implementation Pitfalls to Avoid (part 2) There are […]

Balanced Scorecards And Sustainability

The balanced scorecard is increasingly being seen as a way […]

Balanced Scorecard Working For The US Military

The US Army was one of the first users of […]

Balanced Scorecard Keeps The “Lifeblood Of Business” Pumping

The Daily Telegraph calls innovation “the lifeblood of business” – […]

Balanced Scorecard And The Small Business

More and more big companies are turning to the balanced […]

Performance management – introduction

Introduction – Strategic Performance Management Today’s business world requires new […]

Performance management- the measurement trap (part 3)

Performance Management and the limitations of measurement Performance management relies […]

Balanced Scorecard Helps Pick Best Causes

An article in Forbes magazine shows how a charity fund […]

Performance management software – selection framework

Having thought about all the above, you are still left […]

Performance management software – the make or buy question (part 1)

The market for performance management software solutions is growing rapidly. […]

How Do You Write A Good Vision Statement? What to Do and What to Avoid

Company vision statements can be a horror show, can’t they? […]

How Many Strategic Goals Should a Company Have? 

This is undoubtedly one of the questions I get asked […]

Measuring People Performance With The Nine-Box Grid Method – Pros and Cons Everyone Should Know

Managing performance and talent evaluations can quickly get off track […]

Performance Reporting: How To Use Traffic Light Colours And RAG Ratings in Dashboards

In performance reporting terms, the traffic light rating acts as […]

OKR Examples: Real-World Objectives And Key Results

If it’s good enough for Google, right? The Objectives and […]

The Amazing Ways eBay Is Using Artificial Intelligence To Boost Business Success

You may not have realized it, but eBay, the multinational […]

The 5 Most Important Job Skills For The Future

Our workplaces are changing, and the changes are dramatic. Professionals […]

How to Measure Recruitment Success?

In my experience, many companies still rely on the oversimplified KPIs – […]

15 Things Every Business Must Know About 5G

5G is here — but it’s also not here. And […]

Home Schooling Tips From My Wife

My wife has now been in isolation in our house […]

How Coronavirus Will Change The Job Market Forever

As businesses around the world were forced into work-from-home environments […]

An Easy Dashboard And Performance Reporting Template For Every Business

It’s not enough to just provide decision-makers with data and […]

What is an enterprise data strategy?

Every organisation, no matter the size or industry, must have […]

These 3 Business Functions Could Be Transformed By VR

Is virtual reality (VR) finally going mainstream? The availability of […]

3 Important Ways Artificial Intelligence Will Transform Your Business And Turbocharge Success

From the smallest local business to the largest global players, […]

3 Essential Ways To Prepare Your Business For 5G

3 Essential Ways To Prepare Your Business For 5G 3 […]

4 Simple Ways Businesses Can Use Natural Language Processing

Natural language processing (or NLP for short) refers to technology […]

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