Strategy & Business Performance Articles
What Tech Trends Should Companies Focus on in 2023? Here Are Three to Consider (And One to Ignore)
It’s common to hear it said that today, in order to thrive, every business needs to become a tech business.[...]
Bringing Real-Time AI To The Core Of Your Business
Artificial intelligence (AI) is big news right now thanks to a wave of viral applications such as ChatGPT and Dall-E, which have captured the public’s imagination.[...]
The Future Of Work: Are Traditional Degrees Still Worthwhile?
Jobs and the world of work are changing. This raises one very important question: As many roles become increasingly focused on specialized skills and on-the-job experience, are traditional degrees still valuable to employers?[...]
The Real Reasons For Big Tech Layoffs At Google, Microsoft, Meta, and Amazon
Between them, some of the world’s biggest tech companies have collectively laid off more than 150,000 workers in recent months.[...]
How Will ChatGPT Affect Your Job If You Work In Advertising And Marketing?
Recently, there’s been a lot of excitement about ChatGPT – the public preview release of OpenAI’s chatbot powered by the GPT3 language model.[...]
12 Easy Steps To Build Your Personal Brand On Social Media
Building and maintaining my personal brand is an important part of my job. But it's becoming important in so many professions[...]
Top 5 In-Demand Tech Skills For Jobs In 2023
Jobs are changing – to the point that it’s been predicted that 85% of the jobs college leavers of 2030 will have, haven’t been invented yet.[...]
The Top 4 Customer Experience Trends In 2023
Brands do increasingly understand the meaning and value of customer experience (CX) when it comes to building meaningful and lasting connections.[...]
Future Of Work: The 4 Biggest Workplace Trends In 2023
Corporations and even smaller organizations will learn to adapt in order to cater for shifting employee expectations in the wake of the post-pandemic “new normal”[...]
The 7 Biggest Business Challenges Every Company Is Facing In 2023
In this article, we look at the seven biggest challenges businesses will be facing in 2023.[...]
Is This The Downfall Of Meta And Social Media As We Know It?
Meta Platforms – the company formerly known as Facebook – is cutting its workforce by 13% – equating to a loss of 11,000 jobs.[...]
The Top 5 Technology Challenges In 2023
When it comes to technology, rapidly changing conditions pose unprecedented challenges that must not be ignored.[...]
How To Build A Positive Hybrid And Remote Working Culture In 2023
In 2023, building a culture that allows a business and its employees to thrive while working remotely is about more than surviving in the “new normal” or post-pandemic society.[...]
12 Practical Steps To Handle Change At Work
Whether it's driven by new technology, shifts in the market, expansion, or cutbacks, work is constantly changing.[...]
The Top 11 Virtual Networking Tips To Boost Your Career
But in a post-pandemic world where nearly all of our networking is done online, what are the best ways to “meet” new people and build those connections?[...]
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How To Boost Your CQ
I work with brands from all around the world, and I've noticed that organizations are – thankfully, finally – becoming much more diverse.[...]
The Top 10 Reasons Why Businesses Will Fail Over The Next 10 Years
Fifty percent of the Fortune 500 companies that existed 20 years ago have disappeared, and the life expectancy of multinational companies is limited and shrinking[...]
How To Amplify Customer Relations In The Metaverse
The metaverse is the new, experiential, immersive internet where we will take our digital avatars to work, learn and play across persistent environments.[...]
8 Simple Ways To Enhance Your Data Literacy Skills
We’re living through the fourth industrial revolution (or “Industry 4.0”), a revolution that’s defined by wave upon wave of new technologies that combine the physical and digital worlds.[...]
13 Easy Steps To Improve Your Critical Thinking Skills
With the sheer volume of information that we’re bombarded with on a daily basis – and with the pervasiveness of fake news and social media bubbles[...]
The Most In-Demand Technical Skills – And How To Develop Them
Think of technical skills, and you probably imagine something related to IT or technology – data science, maybe, or computer programming.[...]
12 Simple Ways To Boost Your Creativity
Creativity enables creative thinking (coming up with new ideas) and problem-solving (implementing ideas to make things better) – both skills that are highly attractive in the workplace.[...]
7 Easy Ways To Boost Your Digital Literacy
No industry will be left untouched by the wave of digital transformation that's taking place. Everyday tasks and communications will increasingly involve digital tools.[...]
10 Most Important Leadership Skills For The 21st Century Workplace (And How To Develop Them)
With the rise of the gig economy and with many companies adopting flatter, more flexible organizational structures, now is the perfect time to refocus on what good leadership looks like.[...]
13 Easy Ways To Boost Your Decision-Making Skills
We all make hundreds (maybe even thousands) of decisions every day. So, you'd think we'd be expert decision-makers by now! But far from it.[...]
Why Every Business Must Embrace Integrated Collaboration And Co-opetition
I was recently talking to a startup car company that makes solar cars. Except they don’t exactly make anything themselves. The various parts of the manufacturing[...]
The 4 Digital Skills Everyone Will Need For The Future Of Work
A recent report by the Institute for the Future, in partnership with Dell, predicts that 85% of jobs that will be available in 2030 haven’t been invented yet.[...]
The democratization of business funding: Why every business should be aware of new forms of funding
No doubt about it, businesses need money to grow. While, traditionally, this money would come from a loan or selling equity stakes in the business, today's organizations can benefit from alternative funding platforms.[...]
9 Practical Ways To Enhance Your Emotional Intelligence
Emotional intelligence is also known as emotional quotient (EQ), recognizing the contrast between emotional intelligence and cognitive intelligence (IQ).[...]
The Biggest Benefits of the Gig Economy for Freelancers and Businesses
Freelance workers of all kinds have already transformed the world of work. What are the biggest advantages of participating in the gig economy?[...]
Why Every Brand Must Create Immersive Experiences For Their Customers
Are we becoming less material? It certainly seems that way. Research shows that today’s consumers increasingly prioritize experiences over material goods[...]
Why Every Business Must Consider The Platform (or C2C) Trend
It’s where customers connect with other customers to communicate or trade goods/services, usually via an intermediary platform like Facebook, Uber or Etsy.[...]
How Will Manufacturing Companies Use The Metaverse?
Manufacturers are already using metaverse technology to speed up product design, train employees, and streamline processes. What is the future of manufacturing in the metaverse?[...]
Why Every Business Must Embrace Personalization And Micro-Moments
The successful brands of the future will be those that can identify customers’ needs in the moment, and respond to those needs with thoughtful, personalized solutions.[...]
Future Proof Your Business With AI In Products And Services
There’s really no escaping artificial intelligence (AI) and the Internet of Things (IoT). It seems pretty much anything can be made smart these days – and that goes for services as well as products.[...]
The 4 Biggest Future Trends In The Financial Sector
And our relationship with money – how we use it, who we trust to look after it, and how we as financial customers expect to be treated[...]
Best Examples of Brands Creating Immersive Customer Experiences
In the experience economy, customers prioritize experience over the ownership of things. Learn how today's companies are creating engaging and immersive experiences to add more value and build brand loyalty.[...]
The 10 Best Platform Business Model Examples
Online platforms where customers can safely and easily connect with each other and with providers have seen[...]
The Five Biggest New Energy Trends In 2022
Today, nearly everyone accepts that in order to slow the damage we are doing to our planet and environment, humans must transition away from the use of fossil fuels.[...]
9 Examples Of Brands That Get Digital Transformation Right
It’s often said that in order to succeed in today’s business environment, every company has to become a technology company. This is because how well a company is able to adapt to the increasingly[...]
The Best Examples Of Subscription Business Models
We’re now in the midst of the “As a Service” revolution, and subscription business models present an enormous opportunity for businesses. Take a look at some of the top subscription business models.[...]
How Any Business Must Use Data To Create Smarter Services For Their Customers
From GPS apps that tell us the nearest place we can buy a pizza to genomic programs sequencing DNA in order to create new medicines and cure disease.[...]
The Exciting Technology Highlights Of CES 2022
CES 2022 will be an opportunity for technology fans and industry insiders to get a first glimpse of the latest innovations, gadgets and devices consumers will be lusting for over the next 12 months.[...]
How Do You Prioritize Data Projects?
Every business could come up with hundreds (or thousands) of potential data projects. How do you prioritize?[...]
The 5 Biggest Global Trends Every Business Must Be Ready For
No business operates in a vacuum. Today’s organizations are continually shaped by the world around them, and the same will be true for the organizations of the future[...]
The 8 Biggest Consumer And Customer Experience Trends In 2022
Our world is changing rapidly, and so too are consumer expectations. Therefore, if your business wants to continue to add real[...]
The 8 Biggest Business Trends In 2022
Across all sectors, organizations are grappling with rapid transformation. On top of that, there are enormous global[...]
The 8 Biggest Retail Trends Every Retailer Needs To Be Ready For
Like every sector, retail is going through a transformation and must respond to the forces of the fourth industrial revolution and major societal shifts[...]
How To Set SMART Goals To Help You Succeed?
When I work with companies, one of the things I do is help them establish goals that will give them the best possible chance of success [...]
What Skills Are The Most Needed Right Now?
The annual Coursera Global Skills Report helps leaders and [...]
Why every company needs a plan-on-a-page
In order to be successful and deliver results, organisations need […]
How to Create a One-Page Strategy
You can’t deliver on your strategic plans if you aren’t […]
The 10 biggest strategy mistakes companies make
In my role as a consultant, I’ve seen so many […]
What is performance management? A super simple explanation for everyone
When properly designed and implemented, performance management techniques and processes […]
The 10 biggest mistakes companies make with performance management
The ability to manage employee performance well is a critical […]
Key Tools and Techniques for Performance Management
Performance management helps organisations become more successful and stay ahead […]
The Four Perspectives in a Balanced Scorecard
Developed by Robert Kaplan and David Norton, the Balanced Scorecard […]
7 Common Balanced Scorecard Mistakes Every Company Should Avoid
Even though more than half of all major companies in […]
7 Benefits of a Balanced Scorecard
Research has shown that organisations that use a Balanced Scorecard […]
What Is A Balanced Scorecard? A Quick Overview
Voted one of the most influential business ideas ever presented […]
The Future Of Performance Management: How AI Combats Workplace Bias
Today, there’s somewhat of a crisis of confidence in the […]
How Accenture, Microsoft And Deloitte Replaced Annual Performance Reviews
A number of well known companies have recently announced that […]
How To Prepare For A Performance Review
Even though traditional annual performance reviews are not the most […]
Why Performance Appraisals Are HR’s Most Hated Process
Have you ever received a notice that your annual performance […]
The 8 Best Data Visualisation Tools
Big Data and the ever-growing access we have to more […]
Experian Asked 2000 People About Their Attitudes Towards Data Sharing – Here’s What They Found
Data is fuelling our world. Never before in the history […]
Future-Proofing Your Strategy: How To Use McKinsey’s Three Horizons Model
A valuable framework to move your company from inertia to […]
How Do You Develop A Data Strategy? Here’re 6 Simple Steps That Will Help
Whether you’re a big data giant like Facebook or Google, […]
How Do You Set The Right Targets For Your Business? Here Are Some Top Tips
Every business needs to set targets for success, but how […]
How To Build A Platform Strategy For Your Business
If you want to compete on the playing field with […]
How To Use Lean To Support Your Strategic Goals And Drive Performance
Consider this sporting analogy. To perform at an optimal level, […]
Strategy Development: The 6 Key Strategies Every Company Needs
Big or small, every company needs a strategy. And not […]
The 3 Biggest Mistakes Companies Make When Mapping Their Strategy
One of the most powerful management tool available today is […]
What Is Blue Ocean Strategy And How Can You Create One?
When management experts Chan Kim and Renée Mauborgne offered a […]
What Is The Execution Premium Process? A Summary Of The 6 Steps To Better Manage Your Strategy
It’s shocking that research after research finds that between 70-90% […]
Successful Strategy Implementation: How To Align Your Initiatives With Strategic Priorities
When it comes to strategy, too many organisations believe in […]
How Do You Write an Amazing Mission Statement
Have you ever read a company’s mission statement and immediately […]
How Do You Write an Amazing Vision Statement? What to Do and What to Avoid
Company vision statements can be a horror show, can’t they? […]
What is the Difference between a Mission Statement and a Vision Statement?
How would you describe the average company’s mission and vision […]
Here Are 8 Things Every Business Needs To Do Now To Get GDPR Ready
May 25th is just around the corner, which means your […]
Data-Driven HR: How Big Data And Analytics Are Transforming Recruitment
Recruitment is undergoing a lot of change thanks to data […]
What are OKRs? A Super Simple Explanation Of The Objectives & Key Results Management Tool
When your organisation is looking for a way to set […]
How Google Sets Goals: The OKR Approach
Shortly after its first year of existence, Google adopted a […]
OKRs vs BSC: What is the Difference?
If you’ve read anything about strategy and performance management lately, […]
OKRs vs KPIs: What is the Difference?
Have you noticed that OKRs (management speak for ‘objectives and […]
OKR vs MBO: What is the Difference?
MBO (which stands for “management by objectives”) has been a […]
What are the Pros and Cons of Using OKR?
I’ve written before about how OKRs measure up against other […]
Balanced Scorecard Software – From The Military To Healthcare
Balanced Scorecard Software is used by a wide variety of […]
Balanced Scorecard Software Explained
Balanced scorecard software offers a new way of looking at […]
Balanced Scorecard Software For Operational Effectiveness
More organisations then ever before are accountable for their performance […]
Performance management software – analysis and user interface
User Interface of performance management software tools You have to […]
Balanced Scorecard: An Introduction
Over recent years the Balanced Scorecard (BSC) has evolved into […]
Balanced Scorecard As A Leadership Tool
Some tips for managers on using a balanced scorecard as […]
Balanced Scorecard: An Overview
Here we provide a brief overview and introduction to the […]
Balanced Scorecard: How To Create A Public Sector BSC
Public Sector and Not-for-Profit Balanced ScorecardWhile the Balanced Scorecard has […]
Performance management- what it is?
What is Strategic Performance Management? Strategic performance management is about […]
Performance management software – deciding on flexibility and scalability
Scalability of Performance Management Software In order to assess the […]
Performance management software – data integration and data management
Data Integration and Data Management using Performance Management Software The […]
Performance management software – improves data analysis
Performance Management Software improves data analysis The second major benefit […]
The Benefits of a Balanced Scorecard
What are the Benefits of using Balanced Scorecards? Research has […]
Balanced Scorecard Part 1: A Brief History
A short look at the development of the balanced scorecard […]
Balanced Scorecards: Measuring The Unmeasurable
Businesses of all sizes have been unable to measure their […]
Performance management software – choosing service levels
Performance Management Software Support Service The many performance management software […]
Performance management- the measurement trap (part 2)
Performance Management: only measuring what is easy to measure Also, […]
Balanced Scorecard: Management Not Measurement
Balanced Scorecard: Management not Measurement The Balanced Scorecard is a […]
Balanced Scorecard Consulting For All
Balanced scorecard consultants can deliver results for any size or […]
Balanced Scorecard: How Many Companies Use This Tool?
How many companies use the Balanced Scorecard? About half of […]
Balanced Scorecard: Implementation Pitfalls (Part 1)
Balanced Scorecard Implementation Pitfalls to Avoid (part 1) There are […]
Balanced Scorecard: Implementation Pitfalls (Part 3)
Balanced Scorecard Implementation Pitfalls to Avoid (part 3) There are […]
Balanced Scorecard: The Evolution
Since its inception in 1992 the Balanced Scorecard has changed […]
Balanced Scorecards: Improving B&B With The BSC
Balanced scorecard delivers improvements to the Indiana bed and breakfast […]
Balanced Scorecard: Implementation Pitfalls (Part 2)
Balanced Scorecard Implementation Pitfalls to Avoid (part 2) There are […]
Balanced Scorecards And Sustainability
The balanced scorecard is increasingly being seen as a way […]
Balanced Scorecard Working For The US Military
The US Army was one of the first users of […]
Balanced Scorecard Keeps The “Lifeblood Of Business” Pumping
The Daily Telegraph calls innovation “the lifeblood of business” – […]
Balanced Scorecard And The Small Business
More and more big companies are turning to the balanced […]
Performance management – introduction
Introduction – Strategic Performance Management Today’s business world requires new […]
Performance management- the measurement trap (part 3)
Performance Management and the limitations of measurement Performance management relies […]
Balanced Scorecard Helps Pick Best Causes
An article in Forbes magazine shows how a charity fund […]
Performance management software – selection framework
Having thought about all the above, you are still left […]
Performance management – the measurement trap (part 1)
The Measurement Trap in Strategic Performance Management Performance measures are […]
Performance management software – the make or buy question (part 1)
The market for performance management software solutions is growing rapidly. […]
How Do You Write A Good Mission Statement? What to Include and What to Avoid
Have you ever read a company’s mission statement and immediately […]
How Do You Write A Good Vision Statement? What to Do and What to Avoid
Company vision statements can be a horror show, can’t they? […]
How Many Strategic Goals Should a Company Have?
This is undoubtedly one of the questions I get asked […]
Why You Shouldn’t Use Pie Charts In Your Dashboards And Performance Reports
Pie charts are one of the most overused graphs in […]
Measuring People Performance With The Nine-Box Grid Method – Pros and Cons Everyone Should Know
Managing performance and talent evaluations can quickly get off track […]
Performance Reporting: How To Use Traffic Light Colours And RAG Ratings in Dashboards
In performance reporting terms, the traffic light rating acts as […]
OKR Examples: Real-World Objectives And Key Results
If it’s good enough for Google, right? The Objectives and […]
The 9 Most Successful Business Models Of Today
Times are changing so fast, particularly in the world of […]
7 Things Every Business Must Include In A Data Strategy
Data matters to every business. So it follows that every […]
Why Every Company Needs A Data Strategy
Data matters to any company, regardless of size, sector or […]
The Amazing Ways eBay Is Using Artificial Intelligence To Boost Business Success
You may not have realized it, but eBay, the multinational […]
The 10+ Most Important Job Skills Every Company Will Be Looking For
As the world evolves to embrace the 4th industrial revolution, […]
The 5 Most Important Job Skills For The Future
Our workplaces are changing, and the changes are dramatic. Professionals […]
How to Measure Recruitment Success?
In my experience, many companies still rely on the oversimplified KPIs – […]
How To Develop A HR Data Strategy: Here Are 6 Simple Steps
Data-driven HR is an exciting, fast-developing field that can transform […]
What Is A Leading Indicator? What Are The Best Examples?
To effectively monitor and measure a company’s performance, there should […]
Deloitte Survey Finds Digital Maturity Is Critical To Business Success
A company’s level of digital maturity is one of the […]
How Coronavirus Will Change The Job Market Forever
As businesses around the world were forced into work-from-home environments […]
An Easy Dashboard And Performance Reporting Template For Every Business
It’s not enough to just provide decision-makers with data and […]
What is an enterprise data strategy?
Every organisation, no matter the size or industry, must have […]
These 3 Business Functions Could Be Transformed By VR
Is virtual reality (VR) finally going mainstream? The availability of […]
3 Important Ways Artificial Intelligence Will Transform Your Business And Turbocharge Success
From the smallest local business to the largest global players, […]
3 Essential Ways To Prepare Your Business For 5G
3 Essential Ways To Prepare Your Business For 5G 3 […]
How to Run a Successful Customer Focus Group Even in Lockdown
The post-coronavirus world will be different. The companies who spend […]
Impact of COVID-19 on Technology
The COVID-19 pandemic altered our world in many ways including […]
4 Simple Ways Businesses Can Use Natural Language Processing
Natural language processing (or NLP for short) refers to technology […]
How to Develop a Balanced Scorecard
Over the years, I have helped thousands of organizations across […]
How to Use a Balanced Scorecard
Every organization needs a way to identify, manage and measure […]
What are the Balanced Scorecard Features
What’s the best way to align your entire organization behind […]
How Do You Create Great Data Exploration Dashboards To Democratize Analytics?
With all the data that’s created each day and the […]
Digital Platform Strategy: 5 Questions Your Company Must Ask Now
A digital platform is any network that facilitates connections and […]
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