DIFOT Rate
Delivery In Full, On Time (DIFOT) Rate is a measure […]
Delivery In Full, On Time (DIFOT) Rate is a measure […]
Customer Complaints are indicators of customer dissatisfaction with the goods […]
First Contact Resolution (FCR) is a measure of the effectiveness […]
Market Share provides a measure of the relative share a […]
Market Growth Rate is a measure of the extent at […]
Brand Equity is a measure of the value a brand […]
Customer Profitability is an indicator of how much profit a […]
Conversion Rate is a measure of the success rate of […]
Customer Lifetime Value is an indicator of the financial value […]
Conversion Rate is a measure of the success rate of […]