Social Networking Footprint
Social Networking Footprint is data collected through online tools that […]
Social Networking Footprint is data collected through online tools that […]
Upselling Success Rate measures the percentage of upselling attempts or […]
Klout Score is an indicator of social media influence (for […]
Cross-Selling Success Rate measures the percentage of upselling attempts or […]
Corporate Reputation is an indicator of the reputation a company […]
Cost to Serve (by customer or segment) is a measure […]
First Contact Resolution (FCR) is a measure of the effectiveness […]
Acquisition Retention Spending Ratio provides companies with an insight into […]
Cost per Lead is a measure of the costs for […]
Market Share provides a measure of the relative share a […]